Orders are shipped Thursday-Saturday. Please allow 2 to 3 business days for processing before your order is shipped.

Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event that you receive a damaged item, we will gladly replace it. Customers must report damage within 24-48hours of product delivery. For damaged item(s), please include your order # and return damaged product to our PO Box 78 Union Lake, MI 48387 A photo of the damaged product in question must be submitted, and approved, before returning to LolaRose. All other purchases made via lolarosebeauty.com must be accepted as final sale unless labeled otherwise. In the event that tickets, reservations, or pre-orders are purchased, monetary refunds will only be provided upon a definite cancellation. All tickets, reservations, or pre-orders may be refunded via store credit in the exact value of the original purchase if requested within 72 hours (3 business days) of the event/makeup class in question. Thank you , LolaRose

All prices indicated on this website do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by LolaRose Beauty. RESOLVING YOUR CONCERNS: If you have any concerns with, or do not understand, our Terms of Use, we welcome you to contact us and we will make every effort to address and resolve your concerns. Feel free to contact us by email address at LolaRosebeauti@gmail.com and we will respond within two business days. BILLING AND ACCOUNT INFORMATION: To the fullest extent permissible by applicable law, we reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. THIRD-PARTY LINKS: Certain content, products and services available via our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and to the fullest extent permitted by law, we will not have any liability or responsibility for any third-party materials or websites, or for any other products, or services of third-parties. To the fullest extent permitted by law, we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

LolaRose Beauty is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks, for the purposes of customer research and profiling or where we have your express permission to do so, and to Third-Party vendors needed to carry out their work for us, which may include identifying and serving targeted advertisements or providing analytic services. We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to our website. Our website regularly uses technologies such as cookies. A "cookie" is a small file stored by your web browser on your computer. Cookies allow us to recognize you when you arrive at our Website by associating an anonymous identification number in the cookie. At no time is your name, street address, or credit card number stored within one of our cookies. These cookies allow us to understand how you clicked to our Website and what pages you click on during your visit to our Website. Understanding how you shop allows us to improve and personalize your shopping experience and speed your checkout process. We may use technologies such as cookies to provide you with enhanced online display advertising tailored to your interests. To opt out of advertising provided by the advertiser, do so through the ad directly. Accepting cookies through your web browser is your personal choice. You can set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with the best online experience specifically tailored to your needs. We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please contact us. Disclosures As To Google Analytics Features: Our Website also employs several applications that are available from Google, termed Google Analytics Advertising Features. These may include the following: Google Adwords / Retargeting, Google Analytics, Google Universal Analytics, Google Tag Manager, Doubleclick and the Google Sponsored Promotion service. These Advertising Features may work together with cookies and cookie technology in the manner described above. You may opt out of these advertising features by clicking here. Or, to opt out of Google Advertising Features specifically, you can access Google Analytics' currently available opt-outs online. Cookies: Our Site uses cookies. Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. We use cookies to track your preferences and purchases as you navigate through our Site and to save you from having to re-enter information every time you visit our Site. By using cookies to track your visits, we can make your next shopping experience on our Site better. To search our Site and/or place an order, you need to have the cookies feature of your web browser turned on. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here. Most web browsers allow you to exercise control over cookies by deleting them, blocking them, or alerting you when a cookie file is stored. Please review your browser's instructions on these functions. If you choose to disable the cookies feature of your web browser, you may not be able to place an order or otherwise use some or all of the features provided on our Site. If you disable, block, or delete cookies, not all of the tracking described in this Privacy Policy will stop. Social Media Widgets and Single Sign-On Services: This Site uses third party social media widgets such as buttons or similar mechanisms from Facebook, Twitter, Instagram, Pinterest, and/or YouTube. Such third party features may collect information about you, like your IP address and the page(s) you visit on the Site. They may also place cookies on your device. These social media widgets are either hosted by a third party or by our Site. Your interactions with those features are governed by the privacy policies of the third party social media networks that provide them.